I used Laurels to let out my property in Surbiton and my experience with them was great!
Very professional and was super helpful in answering all my queries. It was a pleasure working with them and they ensured the property was let out within a week. Definitely recommend their service and I would use them again in the future.
Laurels have recently assisted us in the process to put our flat up for rent.
Being a first time landlord, this was all a new experience for us and couldn’t have been made any easier by the Team at Laurels. I have to say I had rather low expectations of the service that would be provided by an estate agent but Laurels have completely changed my opinion. The team were always quick to respond to queries, were helpful, extremely professional and friendly and very organised. I couldn’t recommend them enough! Pleasure to deal with.
Just switched agents to Laurel’s to rent out my flat.
Highly efficient company, professional, hardworking and everyone you speak to there is friendly. Loads of viewings and someone was found quickly.
Client & Property Discovery
It begins with a thorough understanding. Approachable, diligent, and refreshingly transparent, our team go the extra mile to establish a solid relationship and understanding with you and your property.
A thorough knowledge of the local market and an acute eye into what your target buyer wants to see gives us insight on how best to position your property in their eyes.
Bespoke Marketing Strategy
With this understanding, the consultant and marketing team collaborate to create a bespoke plan highlighting its key features and selling points.
Our team then visit the property, and collaborate to capture your home in line with the strategy. Through pillars instilled in the objective of our marketing, we’ll create a crisp, clear and captivating listing with:
- Room staging
- Professional & creative photographs
- RICS certified floorplans
- Professional postproduction, with top of the range software and expertise
- Depending on the strategy further potential for drone footage, social media marketing, and house tours and cinematic videos.
Personalized & Proactive Service
There aren’t separate offices between sales and lettings, in fact it’s the same person. With a dedicated point of contact, you’ll have an expert consultant by your side throughout, with comprehensive feedback and support to bring a guiding light into your property journey. Our support encompasses:
- Accompanied viewings
- 7-day service, 362 days a year, available weekends, evenings and bank holidays
- Complete offer negotiations
- In-house sales progression team
- No sale, no fee.
Dedicated Progression Team
An in-house team dedicated to letting your property. Carrying out due diligence to fully verify tenants and pre-approve financial reliability for a landlord’s peace of mind. This includes:
- Referencing (landlord, credit check, financial, employer)
- Tenancy agreements
- Pre-tenancy arrangements
Dedicated Management Team
We want to make sure we cater to any level of service you may require, should you choose to upgrade to our managed service, whether it’s the admin of collecting rent or a complete ‘feet up’ service, we have you covered. Click here to see our full-service management options.
Contacts You Can Count On
Rely on our network of trusted suppliers to help you in your role as a landlord. We work with:
- Finance providers
- Property and grounds maintenance
- Gas safe engineers.
We are accredited members of the Association of Residential Letting Agents (ARLA) and of a redress scheme provided by The Property Ombudsman. We are covered by the ARLA/Propertymark Client Money Protection Scheme.
Our team of professionals are knowledgeable about all aspects of legislation covering the rental sector and go through regular training to stay up to date. Our tenancy fees are compliant with the Tenant Fee Act 2019 and can be viewed here.