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2019 - AWARD WINNING LETTING AGENT
2019 – AWARD WINNING SALES AGENT
2020 – AWARD WINNING LETTING AGENT
2021 – AWARD WINNING LETTING AGENT

In 2019 and 2020 we have won the Gold Award for both our sales and lettings teams for our South West London Hub (based in Surbiton) and Surrey Hub (based in Brooklands). The whole team performed outstandingly throughout the extensive judging period, which focused entirely on customer service levels.

This award is presented to agents who go that extra mile and provide outstanding levels of customer service. This outstanding accolade acts as a beacon to highlight these attributes to our local marketplace.

What Are The British Property Awards?

THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level. The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.

 

“Our award has been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our award has also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”

Robert McLean, The British Property Awards

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